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Terms of Service

Last updated: 23 May 2026

1. Agreement

These Terms of Service ("Terms") form a legally binding agreement between you ("you", "your", "User") and Ruan Haarhoff, operating as Hyper Parameter Oasis ("we", "us", "our"), governing your access to and use of hyperparameter-oasis.ai and its API (the "Service").

By registering an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Acceptable Use Policy, which are incorporated herein by reference.

If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Description of Service

Hyper Parameter Oasis is an API-first developer tool for parameter search and experiment optimisation. The Service accepts numerical experiment configurations and results submitted via API, and returns numerical configuration proposals to guide subsequent experiments. It does not generate content, produce outputs involving personal data, or make decisions on your behalf.

The Service is currently provided in beta. Features, pricing, and behaviour may change during this period. We will endeavour to provide reasonable notice of material changes where practicable.

3. Accounts

To use the Service you must register an account with a valid email address and password. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

You must notify us promptly at [email protected] if you suspect unauthorised access to your account. We are not liable for losses arising from unauthorised use of your account where you have failed to take reasonable steps to protect your credentials.

You may not create multiple accounts to circumvent usage limits, token balances, or any enforcement action taken against a prior account.

4. API Keys

The Service issues API keys to enable programmatic access. API keys carry the same access rights as the account that generated them. You are responsible for keeping API keys confidential and for all usage made with your keys. Revoke any key you believe has been compromised via your account dashboard.

5. Tokens and Payment

Access to certain features of the Service requires a prepaid token balance. Tokens are purchased in advance and deducted as you use the Service.

  • Prepaid only: the Service does not offer credit or deferred payment. You must maintain a sufficient balance to make API calls that consume tokens
  • No refunds on consumed tokens: tokens that have been consumed through API usage are non-refundable
  • Unused token balance: refunds of unused token balances are at our sole discretion. We will consider requests made to [email protected] on a case-by-case basis
  • Insufficient balance: API calls that would result in a negative balance will be refused with an appropriate error response. We are not liable for any consequences of a refused API call due to insufficient balance
  • Pricing changes: we reserve the right to change token pricing and costs. We will provide reasonable notice of such changes

Payments are processed by a third-party payment provider. By making a payment you also agree to their terms of service. We do not store your card details.

6. Acceptable Use

Your use of the Service is subject to our Acceptable Use Policy. Violations may result in immediate suspension or termination of your account without refund.

7. Your Data and Experiment Results

You retain ownership of the experiment configurations, parameter values, and result data you submit to the Service ("Your Data"). By submitting Your Data, you grant us a limited licence to process and store it for the purpose of operating and improving the Service, including use in aggregated, anonymised form to inform platform-wide optimisation.

We will not sell Your Data to third parties or use it to identify you in aggregated analyses. See our Privacy Policy for full details.

8. Beta Service and Availability

The Service is provided in beta and on an "as available" basis. We do not guarantee any specific level of uptime or availability. We may take the Service offline for maintenance, upgrades, or other operational reasons at any time.

During the beta period, we reserve the right to modify, restrict, or discontinue any feature or the Service as a whole, with or without notice.

9. Intellectual Property

All intellectual property in the Service — including the optimisation engine, platform software, visual design, and documentation — remains the exclusive property of Ruan Haarhoff. These Terms do not transfer any ownership or licence in that property to you beyond what is necessary to use the Service as described.

You retain all intellectual property rights in Your Data and in any models, configurations, or workflows you develop using outputs from the Service.

10. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that configuration proposals produced by the Service will improve your experiment outcomes. Results depend on many factors outside our control, including your experimental setup, data quality, and domain.

11. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of compute costs, cloud spend, or infrastructure expenses
  • Loss of revenue, profit, or business opportunity
  • Loss of data or experiment results
  • Costs arising from reliance on configuration proposals from the Service

Our total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount you have paid to us in the 90 days preceding the event giving rise to the claim.

12. Indemnity

You agree to indemnify and hold harmless Ruan Haarhoff and any associated personnel from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service in violation of these Terms or applicable law.

13. Termination

You may close your account at any time by contacting us. We may suspend or terminate your account at any time, with or without notice, for violation of these Terms or our Acceptable Use Policy, or for any other reason at our discretion.

On termination, your right to access the Service ceases immediately. Any remaining token balance is subject to our refund discretion as described in section 5. We will retain your data for the periods described in our Privacy Policy.

14. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that we reserve the right to seek injunctive or other equitable relief in any jurisdiction to protect our intellectual property.

15. General

  • Entire agreement: these Terms, together with the Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and us regarding the Service
  • Severability: if any provision of these Terms is found unenforceable, the remaining provisions continue in full force
  • No waiver: failure to enforce any provision does not constitute a waiver of our right to enforce it in future
  • Assignment: you may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights in connection with a merger, acquisition, or sale of assets

16. Changes to These Terms

We may update these Terms from time to time. We will indicate the date of the most recent update at the top of this page. For material changes, we will attempt to notify registered users by email. Continued use of the Service after updated Terms are posted constitutes your acceptance of the changes.

Contact:
Ruan Haarhoff
[email protected]
Hyper Parameter Oasis — hyperparameter-oasis.ai
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